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Loyalty Treats Help Guide

Ace Loyalty Treats Help Guide

Access your Loyalty Panel at the bottom of your screen.

Use the "My Treats" or "gift" icon at the bottom of your screen to open your Loyalty Panel. Alternatively you can use "My Treats" on the main navigation menu at the top of the page
If you are signed into your account with us then the panel will display your points and rewards.
If you are not signed in then the panel will prompt you to join or sign in.

To sign in

Click or tap the gearwheel icon on the main navigation menu to bring up the login box and enter your email and password

Using the Loyalty Panel

Your Rewards will show you what discount vouchers are available for you to use. Click on this and you will see your vouchers and be able to use them.

Ways to Earn shows you what points are earned by creating an account (sign up), placing orders, and social media likes.

Ways to Redeem and Your Activity will give you further information.

See your Rewards

You can spend points under the 'ways to redeem' section of your loyalty panel. Here you will find the amount of points that are required to claim/get a reward/discount.

You then need to open each coupon to spend it.

It's worth noting that only one reward is allowed per order.

Note: Don't allow coupons to build up. If you do and find that you can't spend them then contact store customers service and we will manually overide.

Spending your coupon

Simply click 'Apply code' for the discount coupon to be automatically applied to your next or current order at the checkout.

Alternatively you can copy the code and paste it into the apply coupons box on the payment checkout page.

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